This Privacy and Cookie Policy (“Policy”) sets out the basis on which Dub Designs (“We”, “Us” or “Our”) process any personal information that We collect or that you provide to Us.  Please read this Policy carefully to understand Our practices regarding your personal information.

 

We are committed to protecting your privacy.

 

WHO WE ARE

This website is owned and operated by Dub Designs. We sell VW related merchandise, including t-shirts, hoodies, screen covers and more.

 

Should you wish to contact us, you can do so by email, sales@dub-designs.co.uk

 

WHY WE PROCESS YOUR INFORMATION

When We deliver products and services We process personal information you provide, namely contact and payment details, to enable Us to provide those products and services, and to notify you of any changes to them. Our lawful basis for processing this data is that you are entering into a contract for the delivery of products and services.

 

We may also process your personal information for marketing purposes, where you have consented for Us to do so. You have a right to receive services from Us without consenting to marketing communications, and you can always opt out of receiving any such communications from Us should you have consented previously.

 

When you visit Our site We process your IP address and browsing behaviour to ensure that content from Our site is presented in the most effective manner for you and for your computer.

 

WHAT INFORMATION WE COLLECT ABOUT YOU

The personal information We hold about you is limited to:

• Identity: first name, last name, username or similar identifier, title and gender;

• Contact: billing address, delivery address, email address and telephone numbers;

• Transactional: summary details about payments from and, where we may refund you, to you and other details of products and services you have purchased from us;

• Marketing: your preferences in receiving marketing from us and your communication preferences; and

• Usage: Your IP address and browsing behaviour when you visit Our site.

 

We collect this information through contact forms and purchases on Our website, through contracts directly with you and when you contact Us by other means.

 

The information We collect may be aggregated with personal information which is publicly available.

 

As part of the purchase process you will also be required to provide the following information that will not be viewable or held by Us, but processed directly by selected third parties on Our behalf:

 

• Financial: bank account and payment card details.

 

Our site may, from time to time, contain links to and from the websites of Our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal information to these websites.

 

HOW WE SHARE YOUR INFORMATION

We will only share your information where:

 

• We are required by the law or regulation;

• We are required to detect and prevent crime; or

• Authorised third parties supporting the delivery of Our products and services.

 

HOW LONG WE RETAIN YOUR INFORMATION

Your data will only be retained for as long as it is still required for the purposes for which the personal data is processed or is necessary for legal reasons.

 

When defining the appropriate retention period for your data, We consider the scope and sensitivity of the data, the purposes for which We are processing the data, and any applicable statutory retention periods. This is regularly reviewed.

 

Once the retention period for your data has expired or you exercise, and We can uphold, your right for erasure, We will ensure that your data is securely deleted or destroyed.

 

THIRD PARTIES WE UTILISE

We utilise the following third parties when providing Our products and services to you. A link to their Privacy Notices has been included below:

 

• Our website is hosted by Wix;

• Your payments will be processed by either PayPal or Stripe, depending on your preference; and

• Your orders are fulfilled by Teeone.

 

INTERNATIONAL TRANSFERS

We may in the course of delivering products and services to you send your data to third parties outside of the European Economic Area (EEA). Where this is required it will only be to third parties that are deemed to have adequate data protection by the European Commission.

 

Your data may also be processed by staff operating outside the EEA who work for one of Our third parties. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.

 

When these transfers are needed, they will be done in full compliance of the General Data Protection Regulation, and all your personal information will be afforded a high level of protection wherever it is stored or processed. In relation to transfers to the US, We may transfer personal information pursuant to the EU-US Privacy Shield.

 

HOW WE USE COOKIES

The first time you visit Our website you will be informed of the cookies We use and that by continuing to browse this website you are implying your consent for Us to use cookies.

 

A cookie is a very small text file placed on your computer. Cookies help Us to:

• Understand browsing habits on Our website

• Understand the number of visitors to Our website and the pages visited

• Remember you when you return to Our website so We can provide you with a more personalised experience.

 

The cookie is used to identify your machine and will not contain any data personal to you. We do not make any attempt to find out, by means of the cookies, the identities of those visiting Our website.

 

Most cookies are deleted as soon as you close your browser, these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them or they expire.

 

You can choose to block or delete cookies through your browser settings at any time. However, please note that, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all, or parts, of the website.

 

For more information about the use of cookies and how to disable them, please refer to the guidance on the allaboutcookies.org website.

 

GOOGLE ANALYTICS

Our website uses Google Analytics, an analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help Us understand how you use Our website. The information generated by cookies about your use of Our website (including your IP address) will be transmitted to and stored on Google servers in the United States. 

 

This information is processed for the purpose of evaluating your use of Our website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. 

 

The associated cookies are used to identify your machine and will not contain any data personal to you. Neither Google or Us make any attempt to find out, by means of these cookies, the identities of those visiting Our website.

 

The following cookies are used in relation to Google Analytics:

• _ga: Expires after 2 years, and is used to distinguish users;

• _gid: Expires after 24 hours, and is used to distinguish users; and

• _gat: Expires after 1 minute, and is used to throttle request rate.

 

YOUR RIGHTS

You may contact Us at any time to:

• Request access to information that We hold about you;

• Correct any information that We hold about you;

• Delete information that We hold about you; and

• Ask any questions about Our collection, storage and processing of your data.

 

You have the right to ask Us not to process your personal information for marketing purposes. We will inform you (before collecting your data) if We intend to use your data for such purposes and provide you with an easy method of opting out of such communications.

 

You can also exercise the right to remove any previous consent at any time by contacting Us at sales@dub-designs.co.uk

 

KEEPING YOUR INFORMATION UP TO DATE

If any of the information We hold on you is incorrect, please notify Us and We will ensure that it is updated accordingly. Where your details have changed, you have a responsibility to inform Us at the earliest opportunity.

 

Failure to notify Us of a change in your details may affect the way in which We provide you with products and services.

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